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I am standing in the roped off line waiting to approach the ticket counter/fallout shelter. I am amazed at how secure and impenetrable the ticket booth appears. I question whether I am buying tickets to a movie or cashing a welfare check to buy a money order to pay for my heat to get turned back on.  The glass at my local bank is 6 inches thinner than at this theater and the candy is free.

It is 8:30 on a cold. wet Saturday night and there is one girl working the ticket counter. She sits about 200 yards from the entrance and in between the two is one long rope line labyrinth. I felt as though I was waiting in line at a Six Flags roller coaster. There weren't many people in front of us but the single clerk slowed what should have been a speedy purchase. When it was my turn at the window an older woman approached the counter and slipped what appeared to be some sort of transmitter under the glass and made her way toward the exit.  Being the inquisitive dick that I am I asked the clerk what the device was.

"That is the Regal Guest Response System" I was told in a that shitty, movie attendant tone that warrants a protective shield .

I looked at my date and passed along the explanation. " That is the Regal Guest Response System, Hun" and then turned back and inquired as to what exactly the fuck is the Regal Guest Response System. 

"Guests can use it to notify management if there is a problem or disturbance in the theater" she  retorted. " But it is only for Crown Club Members"

I was afraid to ask what the club was and why would anyone join it.

"Oh, I see, you have movie safeties ?"

She was unamused an unimpressed with my observation and looked over my shoulder as if to signal for help. I stepped to the side and looked around for another employee who could enlighten me as to the nature of this secret society that pits movie goers against each other. I couldn't find anyone else who looked like they worked there but given the covert practices of the Regal Guest Response System, management may very well disguise themselves by blending into the crowd. While I tried to spot impostors, another older and quite miserable woman walked up and slipped yet another one of the town watch communicators under the glass and complained that the theater has been cold for the last two movies she has watched.

I supposed there was no button for uncomfortable climate conditions.

It is disturbing to think that one person can yield such power that with a push of a button she can designate me as a nuisance patron or worse yet feels that her body temperature is the gage for everyone else. Post menopausal women should not be in places that cater to teenagers and young adults. This is why they have home entertainment systems and early bird specials.

When I got home I researched the Regal Guest Response System and the Regal Crown Club.

cc_logo_crownclub.jpg

 

This esteemed Crown Club is not as dicerning as you might think:

 "Regal Crown Club membership is open to all customers 13 years of age and older" and "Those patrons assisting in the Guest Response System are also members of the Regal Crown Club loyalty program. Through the Regal Crown Club, moviegoers accumulate credits at the box office and concession stand to earn free popcorn, soft drinks and movies. For their participation in the Guest Response System, Regal Crown Club members receive extra credits toward earning these great rewards. Regal Crown Club membership is free and is available either at REG theatres or online at www.REGmovies.com."

So pretty much anyone can join and then they get rewarded for ratting out other movie watchers.

movierat.jpg

 

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